“Nordic Homes” Ltd. in cooperation with its partners provide warranty service for its products throughout the warranty period. The minimum warranty period for customer is 2 (two) years from the delivery of the product to the customer. You will find the exact warranty period in a mutually concluded agreement.
“NH Būvnieks” Ltd. in cooperation with its partners provides a warranty service for its built structures. The minimum warranty period for the second group of buildings is 3 (three) years from the date of commissioning. You will find the exact warranty period in a mutually concluded agreement.
Action plan in case of detecting a possible defect (applies for projects built in Latvia):
Please notify about the possible defect “Nordic Homes” Ltd. by filling in the application for identified defects (application form below). In case of emergency, please call +371 2924 2106 (Martins Oss).
Within two working days of receipt of the application, we will contact you and, and if necessary, will coordinate the inspection of the site. In case if you did not receive an answer within two working days, please call +371 2924 2106 (Martins Oss).
“Nordic Homes” Ltd. or its authorized persons will arrive to the site at the agreed time and will prepare an object survey document, fixing possible defects and determine the time at which you will receive a notification about the results of the survey of the object.
The defects found on the site will be eliminated at the agreed by both parties time.
After the defect has been remedied, an act will be prepared and signed by the parties.* Plaese note, warranty service is carried out on working days from 8:00 to 17:00.
Celtnieku Street 36, Ane, Cenu Municipality,
Ozolnieku Region, Latvia, LV - 3043